Upload the Logfile.pml file using the file upload link provided by your Support agent.įor issues with Malwarebytes software during startup, use Process Monitor to create a boot log. To save the logs to the default location, click OK. In the Save To File window, click All events. To stop logging, open Process Monitor, then click File > uncheck Capture Events. Process Explorer lists every running application on your PC, as well as information about running processes and. Be sure to note the time when the issue occurs while capturing the event. Find active processes and DLLs in your system. Once Process Monitor is open, reproduce the error. To start logging, double-click Procmon.exe to run the tool. The Process Monitor (ProcMon) tool is used to track the various processes activity in the Windows operating system. 
Close all other programs open on the computer.
Open the applications you are troubleshooting, including Malwarebytes software. Download Process Monitor, then extract the file ProcessMonitor.zip to your Desktop. To log issues between Malwarebytes software and another application, download and run Process Monitor to create a ProcMon log. Malwarebytes Support uses Process Monitor to help determine what applications are diminishing your experience with Malwarebytes software. With Process Monitor you can observe, view, and capture Windows file and system activity in real-time. Process Monitor, or ProcMon, is a Windows tool designed to help log application issues on your computer.
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